COVID-19 UPDATE Hero Image

WE'RE OPEN AND HERE FOR YOU

As we navigate through the unprecedented challenges posed by Coronavirus (COVID-19), we would like to let you know we are committed to supporting you during this time.

At our heart, we are a community based business and our greatest priority at this time is the health and safety of all our team members and our valued guest.

The team has taken precautionary steps to ensure hygiene protocols are followed, to safeguard all staff and anyone who visits our Dealership. 

WE ARE STILL OPEN FOR BUSINESS

  • As an essential service our Sales and Service & Parts Departments are operating as per normal opening hours.
  • We ask if you are feeling unwell or have been overseas in the last 14 days please do not visit us. Contact us online, phone or email where our staff can assist with any queries.

Additionally to support you during this time we have increased our capacity to the following services:

DEALERSHIP SANITISATION

  • Staff regularly washing hands with hand washing posters displayed in all facilities.
  • Hand sanitiser placed throughout the Dealership.
  • Use of single use cups and cutlery througout the Dealership.
  • Increased cleaning throughout the Dealership of all hard surfaces; including doors, desks and and high touch areas.

GUEST CONTACT

  • Please don't think we are being rude, for the time being we have created a handshaking free environment.
  • Staff are keeping social distancing of 2 meters between people.
  • Earlybird Box for no contact Service drop off.

  • Cashless facilities.

VEHICLE SANITISATION

  • Demonstrators and service loan vehicles thoroughly sanitised before and after use.
  • Showroom vehicles and incoming New and Pre-Owned stock thoroughly santised daily.
  • Use of protective coverings, disposable gloves and wiping down commonly touched surfaces of guest service vehicles.

ONGOING MONITORING

  • We are closely following advice from Australian Government and the World Health Organisations.
  • Our leadership team are meeting daily to discuss the evolving issues with regular communication to our employees. 

During this time of uncertainty, we appreciate your loyalty and trust in Terry Shields Toyota.

GET IN TOUCH WITH TERRY SHIELDS TOYOTA


= Required Fields

Your Personal Details

= Required Fields

What Can We Help You With?

I agree with the website terms of use and that my information will be handled by Terry Shields Toyota and OneToyota in accordance with the Dealer Privacy Policy
Please add 3 and 4 and type the answer here:

Administration / Accounts Location

View Location Map & Get Directions

Terry Shields Toyota

Administration / Accounts

10 Church Street
Parramatta, NSW 2150

Phone
02 9204 6444
Fax
02 9204 6490
Manager
Belinda Matheson

View Location Map & Get Directions

Department Trading Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed