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COVID-19 UPDATE Hero Image

WE'RE OPEN AND HERE FOR YOU

As we navigate through the unprecedented challenges posed by Coronavirus (COVID-19), we would like to let you know we are committed to supporting you during this time.

At our heart, we are a family owned business and our greatest priority at this time is the health and safety of all our team members and our valued guests.

The team has taken precautionary steps to ensure hygiene protocols are followed, to safeguard all employees and anyone who visits our Dealership. 

WE ARE STILL OPEN FOR BUSINESS

  • As an essential service our Sales and Service & Parts Departments are operating as per normal. Visit our trading hour’s page for up to date details.
  • We ask if you are feeling unwell or have been overseas in the last 14 days please do not visit us. Contact us online, phone or email where our staff can assist with any queries.

To support you during this time we have increased our capacity to the following services:

DEALERSHIP SANITISATION

  • Employees and guests practising good hand hygeine with frequent hand washing and sanitiser. 
  • Use of single use cups and cutlery througout the Dealership.
  • Increased cleaning and sanitising throughout the Dealership, vehicles and high contact areas.

GUEST CONTACT

  • Please don't think we are being rude, for the time being we have created a handshaking free environment. Give us a wave instead!
  • Our facilities, services, and people have adapted to support physical distancing and contactless services.
  • Cashless facilities with contactless payment methods.

VEHICLE SANITISATION

  • Demonstrators and service loan vehicles thoroughly sanitised before and after use.
  • Showroom vehicles and incoming New and Pre-Owned stock thoroughly santised daily.
  • Use of protective coverings, disposable gloves and wiping down commonly touched surfaces of guest service vehicles.

ONGOING MONITORING

  • We are closely following advice from Australian Government and the World Health Organisations.
  • Our leadership team are meeting daily to discuss the evolving issues with regular communication to our employees. 

We have employees on hand to assist with all your questions and needs, so please don't hesitate to contact us instore, online or by phone. We're here to help.

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Administration / Accounts Location

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Terry Shields Toyota

Administration / Accounts

10 Church Street
Parramatta, NSW 2150

Phone
02 9204 6444
Fax
02 9204 6490
Manager
Belinda Matheson

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Department Trading Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Closed Now
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed