Careers at Terry Shields Toyota

We require the services of a mature, professional, and experienced Sales Consultant with a track record in achieving sales targets (business to business) with excellent customer relationship skills to grow established and new business opportunities.

• Attractive Remuneration Package that Supports Reward for Effort & Excellence.

• Car Allowance

• Excellent Commission Structure

• Work with a Highly Valued & Respected Brand

• Be Part of a Great Team

Whilst experience in the Automotive market is an advantage, having experience and success in Business to Business sales & relationship building is key. We are seeking someone that is enthusiastic, organised, self-motivated and goal orientated to achieve targets,  and always trying to exceed our Guest’s (Customer’s) expectations. A high level of personal presentation, a friendly and co-operative personality and an assertive, professional can-do attitude displayed will assist you in success. A current NSW motor vehicle driver’s licence and ability to drive manual vehicles is essential.

Your salary package will reward target achievement. We are a progressive dealership with career opportunities for motivated and talented individuals including training and development to “turbo charge” your performance and achievement. We offer a supportive and friendly working environment as an equal employment employer.

We require the services of a mature, professional, and experienced Sales Consultant with a track record in achieving sales targets (business to business) with excellent customer relationship skills to grow established and new business opportunities.

• Reward for Effort
• Car Allowance
• Excellent Commission Structure
• Work with a Highly Valued and Respected Brand
• Be Part of a Great Team
• Work Monday to Friday

Whilst experience in the Automotive market is an advantage, having experience and success in Business to Business sales & relationship building is key. We are seeking someone that is enthusiastic, organised, self-motivated and goal orientated to achieve targets,  and always trying to exceed our Guest’s (Customer’s) expectations. A high level of personal presentation, a friendly and co-operative personality and an assertive, professional can-do attitude displayed will assist you in success. A current NSW motor vehicle driver’s licence and ability to drive manual vehicles is essential.

Your salary package will reward target achievement. We are a progressive dealership with career opportunities for motivated and talented individuals including training and development to “turbo charge” your performance and achievement. We offer a supportive and friendly working environment as an equal employment employer.

If this work environment and position sounds like you, please forward your CV as application.

We require the services of a Sales Executive to support our Used Vehicle Sales team.

Applicants with NO Automotive or Sales Experience are also encouraged to apply.

You must be goal orientated, and driven to succeed; being highly motivated, proactive in your approach, and able to work autonomously as well as in a team environment. Your passion for service is essential - always trying to exceed our guest's expectations whilst possessing strong communication (verbal & written) skills with the ability to build rapport and foster successful relationships. Excellent negotiation skills with the ability to meet targets and KPI's consistently will be highly regarded.

An attractive remuneration package will be offered to the successful applicant with a substantial opportunity to earn. There are always career opportunities for motivated and talented individuals to join this progressive dealership encouraging further training and development.

A NSW manual driver's licence is essential. Terry Shields Toyota is an equal employment opportunity employer. 

Applicants attending an interview will only be contacted with all applications treated in the strictest of confidence. 

We are currently seeking a confident, motivated and personable individual to join our showroom team as our full-time Retention Manager. 

THE ROLE

The focus of the Retention Manager within the Dealership is to lead and develop all Guest Retention activities within the dealership. 

Guest Retention and advocacy is our No.1 priority. Each and every day, we are working to achieve this by offering quality vehicles and products to our guests. 

Your main responsibilities will be:

• Develop and drive the Retention Teams strategies across the dealership to maximise retention opportunities.
• Develop & drive the Retention Teams strategies (including Toyota Access, Toyota Exchange, Everyone Counts and TSA On Time Retention) across the dealership to maximise retention opportunities.
• Lead and Mentor the Retention Team.
• Support the Dealership in achieving the retention& dealership KPI’s through their respective sales strategies.
• Support Dealer staff with coaching and program implementation of retention.
• Develop strong support and relationships with the Sales, Service teams.
• Act as a Retention SME in the dealership.
• Toyota Access Renewals Champion in the dealership.
• Champion guest retention activities through all areas of the dealership to ensure “One Team”, “One Toyota” presentation to our guests.
• Utilise & analyse reporting to create effective guest contact strategies.
• Maintain a strategic call program to ensure a solid focus on guest retention activities.
• Support and influence the development of Retention within the dealership.
• Monitor all retention activities in the dealership, using experiences and learning to continuously improve the process for our valued guests and the dealership.

Ensure Guest Retention reporting and analytics is produced in a timely and effective manner.

• Ensure each and every guest in the dealership has the opportunity to be given an “unbelievable” guest experience.
• Working with each area of the dealership to work together towards Guest Retention.
• Maintaining a strong, positive guest-centric on-show approach at all times.
• Demonstrate and encourage behaviours that align with company policies, organisational values and contribute to building a positive team spirit.

To be considered, you will have the following:

• Minimum of 3 years Retention or Customer Service experience Leadership Skills
• Enjoy interacting with people and have a commitment to assist and the ability to build rapport
• Excellent communication skills
• Immaculate presentation
• Polite and friendly phone manner
• Demonstrate initiative with a can-do attitude and have a proactive approach
• Be able to work with minimal supervision and efficiently
• Working Knowledge of Microsoft Office

Remuneration and benefits

The successful candidate will be offered a remuneration package commensurate with the importance of the role. A great place to work through career development opportunities. Initial and ongoing training and support. On-site parking is available along with the opportunity to become part of a supportive team-oriented dealership representing a well-renowned brand. 

If you would like to join our team, please express your interest in this role by clicking the link below: