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Careers at Terry Shields Toyota

Working At Terry Shields Toyota

At Terry Shields Toyota we value our team members and have been a local business, local community supporter, and local employer since 1973. Our philosophy is providing high quality products and exceptional service that develops long-standing relationships and a great experience for both our team and guests.

Working at Terry Shields Toyota provides individuals with both jobs and careers across many business areas from Guest Reception, Sales, Service, Finance and Insurance, Apprenticeships, Vehicle Drivers and Detailers, Technicians, Parts, Administration, Human Resources, Marketing, and Guest Experience. The positions and careers within car dealerships have evolved. 

Current Vacancies

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New Vehicle Sales Consultant

We require the services of a mature, professional, and experienced Sales Consultant with a track record in achieving sales targets (business to business) with excellent customer relationship skills to grow established and new business opportunities.

  • Attractive Remuneration Package that Supports Reward for Effort & Excellence.

  • Car Allowance

  • Excellent Commission Structure

  • Work with a Highly Valued & Respected Brand

  • Be Part of a Great Team

Whilst experience in the Automotive market is an advantage, having experience and success in Business to Business sales & relationship building is key. We are seeking someone that is enthusiastic, organised, self-motivated and goal orientated to achieve targets,  and always trying to exceed our Guest’s (Customer’s) expectations. A high level of personal presentation, a friendly and co-operative personality and an assertive, professional can-do attitude displayed will assist you in success. A current NSW motor vehicle driver’s licence and ability to drive manual vehicles is essential.

Your salary package will reward target achievement. We are a progressive dealership with career opportunities for motivated and talented individuals including training and development to “turbo charge” your performance and achievement. We offer a supportive and friendly working environment as an equal employment employer.

Fleet Sales Consultant

We require the services of a mature, professional, and experienced Sales Consultant with a track record in achieving sales targets (business to business) with excellent customer relationship skills to grow established and new business opportunities.

  • Reward for Effort
  • Car Allowance
  • Excellent Commission Structure
  • Work with a Highly Valued and Respected Brand
  • Be Part of a Great Team
  • Work Monday to Friday

Whilst experience in the Automotive market is an advantage, having experience and success in Business to Business sales & relationship building is key. We are seeking someone that is enthusiastic, organised, self-motivated and goal orientated to achieve targets,  and always trying to exceed our Guest’s (Customer’s) expectations. A high level of personal presentation, a friendly and co-operative personality and an assertive, professional can-do attitude displayed will assist you in success. A current NSW motor vehicle driver’s licence and ability to drive manual vehicles is essential.

Your salary package will reward target achievement. We are a progressive dealership with career opportunities for motivated and talented individuals including training and development to “turbo charge” your performance and achievement. We offer a supportive and friendly working environment as an equal employment employer.

If this work environment and position sounds like you, please forward your CV as application.

Pre-Owned Vehicle Sales Consultant

We require the services of a Sales Executive to support our Used Vehicle Sales team.

Applicants with NO Automotive or Sales Experience are also encouraged to apply.

You must be goal orientated, and driven to succeed; being highly motivated, proactive in your approach, and able to work autonomously as well as in a team environment. Your passion for service is essential - always trying to exceed our guest's expectations whilst possessing strong communication (verbal & written) skills with the ability to build rapport and foster successful relationships. Excellent negotiation skills with the ability to meet targets and KPI's consistently will be highly regarded.

An attractive remuneration package will be offered to the successful applicant with a substantial opportunity to earn. There are always career opportunities for motivated and talented individuals to join this progressive dealership encouraging further training and development.

A NSW manual driver's licence is essential. Terry Shields Toyota is an equal employment opportunity employer. 

Applicants attending an interview will only be contacted with all applications treated in the strictest of confidence. 

Retention / Online Sales Executive Manager

We are currently seeking a confident, motivated and personable individual to join our showroom team as our full-time Retention Manager. 

THE ROLE

The focus of the Retention Manager within the Dealership is to lead and develop all Guest Retention activities within the dealership. 

Guest Retention and advocacy is our No.1 priority. Each and every day, we are working to achieve this by offering quality vehicles and products to our guests. 

Your main responsibilities will be:

  • Develop and drive the Retention Teams strategies across the dealership to maximise retention opportunities.
  • Develop & drive the Retention Teams strategies (including Toyota Access, Toyota Exchange, Everyone Counts and TSA On Time Retention) across the dealership to maximise retention opportunities.
  • Lead and Mentor the Retention Team.
  • Support the Dealership in achieving the retention& dealership KPI’s through their respective sales strategies.
  • Support Dealer staff with coaching and program implementation of retention.
  • Develop strong support and relationships with the Sales, Service teams.
  • Act as a Retention SME in the dealership.
  • Toyota Access Renewals Champion in the dealership.
  • Champion guest retention activities through all areas of the dealership to ensure “One Team”, “One Toyota” presentation to our guests.
  • Utilise & analyse reporting to create effective guest contact strategies.
  • Maintain a strategic call program to ensure a solid focus on guest retention activities.
  • Support and influence the development of Retention within the dealership.
  • Monitor all retention activities in the dealership, using experiences and learning to continuously improve the process for our valued guests and the dealership.

Ensure Guest Retention reporting and analytics is produced in a timely and effective manner.

  • Ensure each and every guest in the dealership has the opportunity to be given an “unbelievable” guest experience.
  • Working with each area of the dealership to work together towards Guest Retention.
  • Maintaining a strong, positive guest-centric on-show approach at all times.
  • Demonstrate and encourage behaviours that align with company policies, organisational values and contribute to building a positive team spirit.

To be considered, you will have the following:

  • Minimum of 3 years Retention or Customer Service experience Leadership Skills
  • Enjoy interacting with people and have a commitment to assist and the ability to build rapport
  • Excellent communication skills
  • Immaculate presentation
  • Polite and friendly phone manner
  • Demonstrate initiative with a can-do attitude and have a proactive approach
  • Be able to work with minimal supervision and efficiently
  • Working Knowledge of Microsoft Office

Remuneration and benefits

The successful candidate will be offered a remuneration package commensurate with the importance of the role. A great place to work through career development opportunities. Initial and ongoing training and support. On-site parking is available along with the opportunity to become part of a supportive team-oriented dealership representing a well-renowned brand. 

If you would like to join our team, please express your interest in this role by clicking the link below:

Take a look at what it's like to work with us, what we stand for and the opportunities and benefits available to employees.

Code of Conduct

The company’s expectations in terms of behaviour and performance of employees are set out in its Code of Conduct. The Code of Conduct forms part of your employment when joining us.

Career Development

We are here to help all employees reach their full potential and build a career and future with us. We will focus on your needs for growth and development, alongside your drive and motivation, and our talent management strategy.

We will provide you with the encouragement, opportunities, and all the tools you need to succeed. The rest is up to you!

Employee Benefits

Toyota MyBenefits Programme   

  • MyToyota Super  - You and your partner can join Toyota’s strong superannuation fund.
  • myHealth & Wellbeing - You and your family can access Health Insurance cover provided by Medibank.
  •  my Vehicle - Toyota Network Employee Vehicle Purchase (NEVP) program 
  • Lunch and Learn Series
  • MentorMe Programme
  • Company funded lunches
  • Pre-Employment medical check-up
  • Attendance to Sponsored Company Community Events
  • Attendance to Toyota training, and events
  • Ongoing company training
  • Onsite employee car parking where possible

 

Rewards & Recognition

Rewards & Recognition

Financial Security

We do this through competitive fixed and variable remuneration, SGC superannuation, and numerous additional company provided benefits, offering an attractive remuneration package.

myToyota Super

Toyota Super is a strong superannuation fund that has been operating for over 20 years. It is a fund run by members for members. Now, all Toyota Dealer network employees and partners can become a member and enjoy low fees, competitive investment returns and insurance protection for you and your family.​

Rewards & Recognition

Recognition

Recognition of performance is designed to recognise the great work of our employees. Great performance each and every day improves our company, provides a great guest experience, and the enhances the enjoyment of your work day. Recognition is both formal or informal and recognises both employee behaviour and performance. Both are equally important to us.

Rewards & Recognition

Reward for Performance

Our remuneration is developed to compensate and reward great performance. It may be made up of fixed or variable remuneration that is set by legislation or the company. 

When rewarding performance, the performance level and behaviours demonstrated by employees that are consistent with Toyota values are those that make up great performance.

Working At Terry Shields Toyota 2

Health & Wellbeing

We are a family owned business so much of what and how we do what we do has a supportive and caring approach, much like family. We have many health and wellbeing practices to encourage healthy lifestyle choices, for example:

You and your family can access Medibank Private Health Insurance with a range of exclusive offers that provides you with flexibility with Extras and discounts on Insurance, travel, pet, and life covers.  

  • Voluntary Annual Flu Vaccination
  • Lunch and Learn Programme
  • MentorMe Programme
  • Company provided lunches to sit, chat, and unwind with fellow employees
  • Participation in company sponsored local social and sport events, for example Coleman & Greig Challenge, Special Olympics Australia, Parramatta Mum of the Year.
  • Participation in company sponsored local environmental events - Toyota National Tree Day.
Working At Terry Shields Toyota 2

Work/Life Balance

We are a 24 hour. 7 day per week retail business and we understand your life is 24 x 7 too. We try our best to be flexible on balancing your life to our business needs. Our positions can be full time, part time, and with varying start & finish times. We provide various leave options when you need time to juggle life, or to rest and recharge. 

We are also advancing our technology usage which may open further opportunities for workplace flexibility.

Working At Terry Shields Toyota 2

Experience Our Products

We want our employees to truly understand the innovation and performance behind the products and services that are at the heart of our business. To give employees the full Toyota experience we offer certain positions a fully maintained company vehicle inclusive of fuel that are changed over periodically as a benefit to their employment.

This is in conjunction with the Toyota Australia Employee Vehicle Purchase Plan on new and pre-owned vehicles that offers flexible purchase packages. Employees may also have their vehicle serviced by one of our Toyota qualified Technicians, purchase parts and accessories.

Our Sales and Marketing team provides Employee’s with insights and information on new products and services as they drop into the market.

Apprentice and Trainee Programmes

Our Apprentice and Trainee Program covers our technical area, to our Sales, Service and Parts Departments.

Contact Us to make an Apprentice or Trainee enquiry.

Work Experience

We understand the importance of experiencing work before deciding on a job career, or tertiary education decision. 

Contact us to make a work experience enquiry.

Learn More About Us

Follow us on our social media links below!

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The Team at Terry Shields Toyota

The Team at Terry Shields Toyota

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The Team at Terry Shields Toyota

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The Team at Terry Shields Toyota
Working at TST 2

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Working at TST 2

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Working at TST 2

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Administration / Accounts Location

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Terry Shields Toyota

Administration / Accounts

10 Church Street
Parramatta, NSW 2150

Phone
02 9204 6444
Fax
02 9204 6490
Administration / Accounts Manager
Belinda Matheson

View Location Map & Get Directions

Department Trading Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Closed Now
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed