Careers at Terry Shields Toyota

At Terry Shields Toyota we value our team members and our philosophy or providing our Guests with not only quality vehicles, but also an after sales service that develops long-standing relationships and a great Guest experience.

We have been a local business, local community supporter, and local employer since 1973.  At Terry Shields Toyota we believe it is important to be part of the local community and we are proud to support National and Local events, organisations and charities. To learn more visit our Sponsorship and Community Page here

Our business provides individuals with both jobs and careers across many business areas from Guest Reception, Sales, Service, Finance and Insurance, Apprenticeships, Vehicle Drivers and Detailers, Technicians, Parts, Administration, Human Resources, Marketing, and Guest Experience. The jobs and careers within car dealerships have evolved. 

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JOIN OUR TEAM AT TERRY SHIELDS TOYOTA

If you are an individual who takes care and pride in delivering high levels of customer satisfaction, and would enjoy working in a team environment that feels more like family, then we would like to hear from you.

CURRENT VACANCIES

Used Car Sales Consultant

Used Car Sales Consultant

Be part of the driving force and join one of Sydney’s most experienced and successful Toyota dealerships in the heart of Parramatta.

We require the services of a dealership experienced Used Vehicle Sales Consultant with a proven track record in personal sales with a sound knowledge of the sales process.  

You must be driven to succeed; being highly motivated, proactive in your approach and able to work autonomously as well as in a team environment. 

Your passion for service is essential - always trying to exceed our customer’s expectations whilst possessing strong communication (verbal & written) skills with the ability to build rapport and foster successful relationships. Excellent negotiation and closing skills with the ability to meet targets and KPI’s consistently will be highly regarded.  

An attractive remuneration package will be offered to the successful applicant with substantial opportunity to earn. There are always career opportunities for motivated and talented individuals to join this progressive dealership encouraging further training and development.

A NSW manual driver’s licence is essential. Terry Shields Toyota is an equal employment employer.

Applicants attending an interview will only be contacted with all applications treated in the strictest of confidence.

If you have the skills, experience and ambition to join our team, please submit  your application including your CV by clicking the link below

Giuliana Gregori

Human Resource Administrator

Guest Coordinator

We are looking for a Guest Experience Superstar to join a newly established Guest Experience Team within our Automotive Dealership. Working well on your own and within a team, you are a proactive self-starter ready to exceed the expectations of our guests.

Carrying out various tasks, everyday will be different. You will work collaboratively with other departments and you will work closely with the Guest Experience Manager to keep our guests happy and to keep them coming back time and time again.

You will be joining a welcoming, enthusiastic and guest focused group of individuals who are excited about a like-minded person joining their team.

This is an excellent opportunity to join a fast-paced environment with room to grow for the right candidate.

A day in the life of a Guest Coordinator:

  • Monitoring the guest experience through surveys, social media, email & phone
  • Contacting and nurturing guests to build loyalty and advocacy, leading to repeat and referral business
  • Acting as the middle man/woman in documenting and escalating guest concerns, and following up the team responsible for resolving the concern
  • Responding to guest reviews and feedback
  • Delivering an exceptional guest experience through providing an efficient and seamless process for all guest interactions
  • Developing relationships with people from other areas of the business to drive positive outcomes for guests
  • Maintaining a large CRM system by ensuring that all guests details are current and correct
  • Ad hoc administration tasks

To be considered for this opportunity you will have:

  • A passion for interacting with guests
  • Excellent communication skills (verbal and written)
  • A high attention to detail
  • Ability to work autonomously and as a part of a team
  • Excellent at multi-tasking and prioritising
  • An inquisitive nature and the ability to problem solve
  • Respect for all guests, internal and external
  • Energy and the ability to be “on show” all day
  • Confidence in seeking action from other employees, and working with other departments

What’s in it for you:

  • Be part of a supportive and fun team who work hard but also know how to have a laugh
  • A varied role which will keep you engaged and motivated
  • Working for a brand that is well known and trusted
  • Opportunities to move within the company
  • Monday to Friday 9:30am-5:30pm
  • Ongoing training and development

If you would like to join our team, please express your interest in this role by clicking the link below

Giuliana Gregori

Human Resource Administrator

Detailer / Driver

Detailer / Driver

We are seeking an experienced Detailer \ Driver with a passion to prepare pre delivery vehicles to an exceptional standard.

Working from our Girraween and Parramatta locations, your main responsibilities will be to detail the interiors and exteriors of new, luxury and pre-owned vehicles, ready for pre delivery for our Guests. This will include cleaning, polishing and buffing the exteriors of vehicles, cleaning vehicle glass, painting tyres, cleaning and steam cleaning seats, carpets, steam cleaning of engine and under door jams, spraying selected areas under vehicle chassis and report any vehicle anomalies, if detected.

To succeed and be considered for this role, you must be an experienced detailer/driver with an eye for detail, always striving for presentation perfection. Your skills must include experience in buffing new vehicles and holding a current NSW driver’s licence with the ability to drive manual and automatic vehicles.

To provide outstanding service to our Guests; you must be reliable, physically fit, able to work to tight deadlines, possess exceptional attention to detail, be a team player with a mature and positive disposition and a willingness to 'shine' by taking pride with all tasks performed. 

If you would like to join our team, please express your interest in this role by clicking the link below

Giuliana Gregori

Human Resource Administrator

Courtesy Bus Driver

Courtesy Bus Driver

Be part of the driving force within one of Sydney's most successful vehcile dealerships. Terry Shields Toyota Service at Granville has an opportunity for an EXTRAordinary Casual Courtesy Bus Driver to join our team. 

The sucessful applicant must be able to demonstrate that you are an approachable person with a friendly manner whom enjoys engaging and assisting people, are a team player dedicated to exceptional customer service, are punctual, available on call when required and possess a mature disposition. If so, we would be excited to have you on our team. 

Your main duties will consist of dropping off guests from the service centre and picking up guests from designated courtesy bus routes, plus maintaining the cleanliness of the courtesy bus's interior / exterior to a very high standard. 

Experience in a similar role is an advantage however, not essential. A full current driver's licence is a must, feeling confident driving a people mover around the metropolitan area and being well presented is essential. A driving record will need to be provided as part of the application process. 

If you have the attributes we are looking for and this sounds like the role for you, management at Terry Shields Toyota looks forward to meeting with you. 

If you are ready to drive your career forward where your efforts are rewarded financially and have the qualities we seek, please send your application including your CV by clicking the link below

Belinda Matheson

Administration Manager

The Team at Terry Shields Toyota

The Team at Terry Shields Toyota

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The Team at Terry Shields Toyota

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The Team at Terry Shields Toyota
Working at TST 2

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Working at TST 2

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Working at TST 2

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Administration / Accounts Location

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Terry Shields Toyota

Administration / Accounts

10 Church Street
Parramatta, NSW 2150

Phone
02 9204 6444
Fax
02 9204 6490
Manager:
Belinda Matheson

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Department Trading Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed